FREQUENTLY ASKED QUESTIONS

  • You will achieve American Red Cross digital certifications. You will be taught their curriculum and the additional training modules that are required by the American Red Cross.

  • Blended training means the class you're taking is a hybrid. An online self-paced portion of the training will be conducted through the American Red Cross Learning Center ( a link will be provided after scheduling a training date.) This portion has to be completed before scheduled in-person training. After completion of online self-paced training, you will receive a proof of completion to proceed. Not completing the online training will result in the refusal of the scheduled in-person training. You will have to complete it to reschedule and pay for the training again.

  • It expires 2 years from the issue date.

  • There are no supplies required by participants.

  • We cannot guarantee a timeframe for our student’s swim process. Every child can learn but they all learn differently and at their own pace. Swimming is a process and not an event, however, we recommend three times weekly lessons for optimum improvement.

  • Each lesson runs thirty minutes long.

  • We require a parent or guardian to stay on-site during the lesson. Your young swimmer wants to know you’re there for them and you will have a chance to observe what they are working on in class.

  • If your child needs goggles we recommend purchasing a pair that fits their face shape and having them adjusted to the correct tightness. Also bring a towel, extra clothes, and appropriate swim attire.

  • No, Big Wave Swim Academy is for everyone. Our vision is to diversify swimming for everyone to enjoy!

  • Big Wave Swim Academy promises to do everything in our power to ensure everyone receives quality swim lessons and meets personal goals in and out of the swimming pool. We are continually investing in our services to ensure that the instructors have the most up-to-date knowledge and credentials to educate our swimmers and save lives. Big Wave Swim Academy is working towards building and maintaining a physically and mentally safe environment. As a result of these commitments and goals, any associated fees are non-refundable.

  • If we have to cancel lessons for any inclement weather instance, we will call and send an email to notify you. Classes will be rescheduled, however there will be no refunds. Make sure your contact information is up to date so that there is no issue with contacting you if classes are canceled. We will make every effort to contact students through information provided as well as social media updates.